Returns & Refunds

Your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help.

Return Policy

You may return most unused and unopened items within 14 days of delivery for a full refund. Items must be in their original packaging and in the same condition as when you received them. Perishable goods such as food items cannot be returned unless they arrive damaged or defective.

How to Initiate a Return

To start a return, please contact our customer support team at [email protected] with your order number and the reason for the return. We will provide you with a return shipping label and instructions on where to send the package.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days and credited to your original payment method. Please note that your bank may take additional time to post the refund to your account.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We currently do not offer direct exchanges. If you need a different product, please return the original item and place a new order.